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BF 636.6 C48 2018
General Collection
Developing helping skills : a step-by-step approach to competency
by Chang, Valerie Nash
Edition: Third edition
xxix, 329 pages : illustrations ; 26 cm

©2018 Published by Cengage Learning , Boston, MA, 2018
ISBN 9781305943261 (pbk)
Added Author:  Decker, Carol L.
Added Author:  Scott, Sheryn Thompson
Contents:  Section 1: Foundation -- 1. Understanding yourself and others ; 2. Ways of understanding and perceiving self and others ; 3. Values, ethics, and legal obligations ; 4. Professionalism and professional relationships -- Section 2: Building professional relationships -- 5. Developing working relationships ; 6. Foundational interpersonal skills ; 7. Beginning and ending a meeting ; 8. Demonstrating active listening -- Section 3. Exploring and assessing with clients -- 9. Using questions ; 10. Exploring and discovering ; 11. Assessing readiness and motivation -- Section 4: Defining the focus -- 12. Identifying key problems or challenges ; Establishing goals -- Section 5: Doing, evaluating, and ending the work -- Taking action ; Evaluating and ending professional relationships
Note: Includes bibliographical references (p. 303-317) and index
Content type:  text
Media type:  unmediated
Carrier type:  volume
Book ID 1000147019
Helping behavior
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